Global Delivery Model is the most successful outsourcing model amongst all the other models. At Ebix, it is a combination of onsite model and offshore model where offshore development centers spread out across the entire globe. The key global delivery centers are located in India, which provide us and our clients access to a large working team with varied qualities and expertise in different fields.

In our typical global delivery model, tasks accomplished by the onsite team:

• Understanding the client’s requirements.
• Directly interacting with the client to get a better idea of their needs and changes in them, if any.
• Acting as a mediator between the client and the offshore development centers.
• Planning & Designing the initial steps of the project.
• Allocation of Tasks amongst the available resources.
• Testing the outcome of the project in tandem with the client’s team.
• Executing the project successfully at the client’s place.
• Provide the required support for maintenance.

Tasks accomplished at the offshore development center:

• Detailed design that will be continuation of what the onsite team designed.
• Deciding any specific technological requirements for the project.
• Development.
• Testing before handing over to onsite team.
• Continuous technical support.

Global delivery model is preferred by most of our clients as it gets the job done in a quick manner. This is made possible by the number of offshore teams working together towards the completion of the task. Also where the project is very big requiring sufficient skilled manpower to complete the task this is the only model, which provides solution in such cases.

Advantages of Ebix Global Delivery Model:

• Round-the-clock productivity: 24*7 work cycle becomes possible because of the time-zone difference.
• Best Results: Accomplishment of high quality work is possible, as the client will get the benefit of skilled manpower spread out across the globe.
• Shorter lead-time: Shorter project completion time as the work is completed at multiple development centers working together with the same target.
• Cost benefits: The cost saving benefits for the client resulting from offshore outsourcing is also appreciable.
• Limited new hiring: Ebix can provide the client with a large working team with varied skill set, which the client may not be able to employ for just the task at hand.
• Faster response: Onsite team, which will be in direct contact with the client, is able to understand the client’s needs in a better way.

Our global delivery model consists of 3 integrated components:

Global Workforce

• Highly effective and scalable talent management - recruiting, staffing, training and retention

Integrated Processes

• CMMI Level 5 and ISO 9001:2000 quality processes
• Project Management processes and tools

Multi-Tiered Infrastructure

• Multi-continent and interconnected global development center network to allow for better risk management and follow-the-sun coverage
• State of the art and redundant telecommunications network
• Global collaboration tools